Contact us

We are located in Downton Brooklyn.

  • 9 Bond Street, Suite 201, Brooklyn, NY 11201
We do not have a physical store.
  • In case of returns and exchanges please mail your item(s) back to the address above. Please visit our Return & Exchanges page for more information.

You can also call us:  

  • (718) 852-8481 

Please call this number for direct inquiries during Thursday and the weekends:

 (917) 295-8806

Our business hours are:
Monday - Wednesday:  9 AM - 5 PM (EDT)
Thursdays: Closed
Friday: 9 AM - 4:30 PM

Email us directly:

  • info@betterjewelry.com - if you have any questions about a product. Please include us the name, link or screenshot of the item that you need help with. 
  • sales@betterjewelry.com - if you are having any trouble or questions about placing an order. 
  • customerservice@betterjewelry.com - if you need any help with a placed order. Please include your order number and full name. 

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